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TenChaty: AI Chatbot+Live Chat icon

TenChaty: AI Chatbot+Live Chat

AI Chatbot & Live Chat by Tencent Cloud — 24/7...

by Tencent Cloud International Pte. Ltd. · Launched: October 2025 · Free plan available.

5.0 (2) on Shopify
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About TenChaty: AI Chatbot+Live Chat

Stop losing sales to unanswered questions and time zone gaps. TenChaty, a customer support solution by Tencent Cloud, combines an intelligent AI chatbot with a powerful live chat platform designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.

Last verified: August 21, 2026 · Fresh

App details

Category
Store management
Pricing
Free plan available
Launched
October 2025
Rating
5.0 (2) on Shopify

Key features

  • 100 AI replies per month
  • 100 products for training up
  • 5 faqs for training up
  • 90-days chat history
  • 1000 AI replies per month
Integrations with:

Shopify Admin

4 plans · starts free · 14-day free trial

Free

Free

Standard Plan

$9.90/month

Pro Plan

$24.90/month

Plus Plan

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

My store gets traffic from multiple countries and TenChaty handles English, French, and German queries automatically. No more manual translations. I messaged their support team and got full access to the free long-term beta — every feature unlocked, no time limit. The app runs smoothly and the AI replies sound natural. Impressed with the stability for a beta product.
— AimHave
This app is very convenient and easy to use. The setup process is simple, while the features are comprehensive and well designed. The AI provides intelligent and accurate answers to customer questions, and we can review customer conversations at any time. It has helped us save a great deal of time and effort in managing customer support. Highly recommended!
— 4MYTU

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