Tracktor Order Tracking

Track orders with branded pages & custom statuses

by ShopPad Inc. · Launched: June 2015 · Free plan available.

4.6 (153) on Shopify Used by 4,151 Shopify stores Built for Shopify

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Easily add real-time order tracking to your Shopify store. Improve customer satisfaction and bring customers back with insightful shipping updates.

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About Tracktor Order Tracking

Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement.

Last verified: September 18, 2026 · Fresh

App details

Developer: ShopPad Inc.
Category: Orders & shipping
Pricing: Free plan available
Launched: June 2015
Rating: 4.6 (153) on Shopify

Key features

Real-time tracking page in your store
1,900+ carrier integrations
Carrier mapping & fulfillment updates
Includes 25 orders per month
Shopify email & SMS notifications

Integrations with:

Gorgias Klaviyo MESA Omnisend OrderlyEmails Shopify Admin Shopify Flow Zendesk

4 plans · starts free · 14-day free trial

Starter

Free

Flex

$4.99/month

Growth

$8.99/month

Essential

$49.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 90 Shopify App Store reviews

Use the arrows to read individual reviews

Service client très réactif Je suis satisfaite

— Atelier Sarah Aime

We've been using this app to give customers a better post-purchase experience, and it's been a great addition to our store. Having a branded tracking page keeps customers on our website instead of sending them to carrier sites, and the tracking updates have helped reduce "Where is my order?" inquiries. Setup was straightforward, the interface is easy to navigate, and everything has worked reliably...

— Originoak Fit

empty

— Boho Beach Hut

i love it

— Ebbana

GREAT

— Exotic Studio

empty

— Auvra

Good app, does what it's supposed to do. The team is very helpful as well!

— Murasaki Kaze

Excellent app. It provides the necessary delivery information to satisfy buyers, and the features are amazing and graphic.

— Lacatang Shop

We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because the experience for our customers wasn't great.

— Celeste Adore

empty

— tagitalltech

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

— Mr. Amari Soul

Always facing issues that the app did not track properly. The customer service team is no longer able to help :< Not recommended

— Momorii

I sent an email and they are slow with their support. It's been 3 days and I've received no response back about an issue with tracking translation. I would not recommend downloading this app if you are aware that the developer/author of this app will not help you.

— ScentSpace

The usability of this app is amazing! So far we have had very minimal issues, and the issues I have had, the staff have been SUPER helpful! 100% recommend to use Tracktor!!

— Chesko

It was great customer experience and Abby S. who helped me out was very kind and responsive too. Really great customer service from here and i really do appreciate they were able to work with me on my tracking page. 10/10 experience

— Ezra Daniel

By far the best Shopify App service received. So glad it works on my shop CatCurio pet store. thankyou !!!

— CatCurio Pet Store

Abby fixed my problem ASAP

— Canadian Vaporizers

Support is top notch and they are going the extra mile to help us get our configurations correct.

— ShopStarluxe

bonjour j'ai installe l'appli seulement pour l'essai gratuit , y'aurait-il un moyen d'avoir un remboursement svp?

— Olveno

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked - Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers. - Fulfillments and status page lets us quickly glance through and see if any orders haven't been deliver...

— Metashot.in

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