Shopify Inbox
An AI sales associate for your online store
Ustam AI Inbox & Live Chatbot
One inbox for support across storefront and social channels
by Ustam · Launched: February 2026 · Free plan available.
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About Ustam AI Inbox & Live Chatbot
Ustam brings your storefront chat, WhatsApp, Facebook Messenger, and Instagram DMs into one shared inbox. The AI assistant learns from your store in minutes to answer questions, recommend products, and track orders, then hands off to your team when a customer needs a human. See each customer's cart and order history beside the conversation. Invite teammates with roles, get push notifications on iOS and Android, and run multiple stores from one account, each with its own assistant and analytics. One inbox for Shopify chat, WhatsApp, Messenger, and Instagram DM AI handles routine chats and hands off the moment a customer needs a human Customer cart, live page views, and order history beside every chat Native iOS and Android apps with push notifications for your team Conversation analytics including recommendation-attributed revenue Show more Show less
Last verified: July 21, 2026 · Fresh
App details
- Developer
- Ustam
- Category
- Store management
- Pricing
- Free plan available
- Launched
- February 2026
- Rating
- 0.0 on Shopify
Key features
- 50 customer channels (lifetime)
- AI product recommendations
- AI order track
- Multi-channel
- Multi-language
Facebook Messenger, Instagram DM, OpenAI, WhatsApp
4 plans · starts free · 7-day free trial
Free
Free
Starter
$5/month
Professional
$50/month
Enterprise
$150/month
Plans and prices as listed on the Shopify App Store.
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