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Warranty Registration & Claims

Product registration, warranty management, & claims tracking

by Dyrect Solutions, Inc · Launched: May 2025 · Free plan available.

5.0 (16) on Shopify Built for Shopify
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Warranty app to register products, manage warranties, and process claims, replacements, and repairs.

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About Warranty Registration & Claims

Trusted by 400+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support. Easy setup. Go live in under 20 minutes with complete warranty management. Customer Self-serve portal for product registration and warranty claim tracking. Email alerts for digital warranty certificates and claims for customers. Customizable warranty forms with native Shopify product integration. Advanced analytics to spot defects, improve quality, and own first-party data. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Pricing
Free plan available
Launched
May 2025
Rating
5.0 (16) on Shopify

Key features

  • ✓ Warranty Registrations
  • ✓ Claims Management
  • ✓ Self Serve Customer Warranty Portal
  • ✓ Digital warranty card
  • ✓ Shopify integration
Integrations with:

Gorgias, HubSpot, Klaviyo, MailChimp, Zendesk, Zoho Desk

4 plans · starts free · 7-day free trial

Free Forever

Free

Registration

$19/month

Claims

$49/month

Claims Pro

$149/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 16 Shopify App Store reviews

Use the arrows to read individual reviews

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— Appa Percussion Products, LLC
Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended ! Thanks to Abhishek for the excellent customer service!
— Vertex Auto Sdn. Bhd.
The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.
— ARTILUME
We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently. The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice,...
— EuropAce
Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.
— UltraProlink
Maine Dyrect company ki service li aur mera overall experience bahut hi accha raha. bahut smooth tha, aur unki team ka response time bhi kaafi fast tha. Special thanks to Yogesh Miharia ji for their outstanding support. Unhone har step pe proper guidance diya, patiently saare doubts clear kiye aur ensure kiya ki sab kuch perfectly working condition me ho. Professional behavior, timely service a...
— AIWaft
The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process. We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Ove...
— DIGGS
Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for...
— Pignuslife
This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all...
— UNICO
At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.
— SpinBot
We tried Dyrect for warranty management and it helped us with the registrations as well as claims. The UI is so much cleaner than other Shopify apps we tested. Support team helped us set up B2B registration workflows that save hours daily.
— Starshine
We were using Shopify forms to collect our Warranty Registrations, which was little tricky. here the configuration flexibility lets us set different warranty terms for different products. Their support team responded quickly to our integration questions
— Mobilla
We've been using Dyrect for a while now, and it has significantly improved how we manage our warranty registrations. The dashboard is clean, the process is smooth, and it saves us a lot of manual effort. What really stands out is the serial number validation — it helps us catch duplicate or fake claims instantly, which was a big issue for us earlier. Overall, it’s reliable, efficient, and has made...
— Cockatoo
The process is simple and the mobile-first design matches our new gen customers perfect. Good part about dyrect is our Customers can track all their registrations in one place!
— ACwO
Super easy to set up and works great. My customers can register their stuff in just a few clicks. Saves me a ton of time. Clean design, handy to use, and it actually helps.
— REALFIT TECH
This app was exactly what I was looking for and the team is incredibly helpful and fast. Simple to install and perfect for our registration and claim warranties!
— Le Cornichon

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