ZB: Facebook & Messenger Chat

Connect your customer support via WhatsApp & Messenger Chat.

by Zotabox · Launched: January 2016 · Free plan available.

5.0 (24) on Shopify Used by 65 Shopify stores

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Boost engagement w/ third-party connector linking your store’s support to Messenger & WhatsApp chat.

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About ZB: Facebook & Messenger Chat

ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store. Ideal for merchants who want to build stronger relationships with customers by a fast, reliable and effective solution for real-time customer support and conversion growth. Connect Messenger & WhatsApp Chat for instant support (API integration) Quick setup with a few clicks, no coding or technical skills needed to get start Tailor the chat box design to match your brand’s look and feel without coding. All trademark are used under nominative fair use for compatibility purposes only Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Zotabox
Category: Store management
Pricing: Free plan available
Launched: January 2016
Rating: 5.0 (24) on Shopify

Key features

Up to 5,000 monthly visits
2 chat channels
Up to 5 chat channels
Professional chatbox design
Remove Zotabox branding

Integrations with:

Facebook Chat, Facebook Fanpage, Messenger, Messenger Chat, Meta Business, Shopify Admin, WhatsApp Chat

4 plans · starts free · 14-day free trial

Free

Starter

$4.99/month

Growth

$9.99/month

Pro

$19.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 98 Shopify App Store reviews

Use the arrows to read individual reviews

good

— Detail14

Good

— PANCKY

Best Service Ever and best customer service ever

— Ostoul

thank you for the quick guide

— Cebu Tackle Shop

great support staff

— Bronsons Garage Sale

empty

— Garage46

very good

— TitanBlade

facile à installer ! service client au top ! jamais vu une si belle réactivité !

— Ma boutique

very smooth and the support team help me to make it more easy to integrate my meta page to my website. I so much appreciated! 5 starts is not enough to express this service! Very recommended app!

— Battery Center 1PH

Great customer service, helped me set everything up straight away.

— Saddle Broker

I really appreciate manuel for helping me out. He was patient, supportive, and made sure all my concerns were addressed. Great service!

— Daily Nutrition

I've been trying to move two widgets that I installed for days but I can't do it ... I need personalized attention and I can't find any way to help me ... 10:13 where is the configuration page that I can't see ...? 02/23/2021: the development team helped me with the change I requested but I didn't like how it turned out, so I asked them to please help me make another change and they said "we are u...

— Tecno-Moda HN

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— Funky Auto Tallinn

Widget is a no-show. Support ignored me. garbage app. I know that It could be user error but thats what their dead-beat support is for.

— Deft Chef

I haven't started using the app but you guys sent me an email asking for my honest opinion. So here goes... on the onset the app looks very pleasing and easy to navigate but I clicked on Facebook chat and when logged in I was given options I wasn't looking for. I had to continue to navigate the site to find the Facebook chat feature. I like how it's free but every option I go to change requires a...

— Show Shopping Deals

Although the app is simple to set up, it doesn't really function like Live Chat. Messages aren't instantly sent to your FB inbox. So you could miss messages, which isn't good for business. I was really hoping this would work because of all the good reviews. But it's more like just posting a messenger app on your site. Not like Live Chat.

— Awemused