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Aide: Agentic AI for CX

Agentic AI platform for growing brands

by Aide Support Inc. · Launched: February 2024 · Free plan available.

5.0 (2) on Shopify
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Aide is the agentic AI CX partner for growing brands that want to turn support into a growth engine, with faster response times, higher CSAT, retention and LTV.

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About Aide: Agentic AI for CX

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data.

Last verified: September 25, 2026 · Fresh

App details

Developer
Aide Support Inc.
Category
Store management
Pricing
Free plan available
Launched
February 2024
Rating
5.0 (2) on Shopify

Key features

  • 50 AI conversations a month
  • Aide Chat on 1 Shopify storefront
  • Answers from products, policies, FAQs
  • Order status lookups from Shopify
  • Multilingual, matches shopper language
Integrations with:

Custom APIs Front Gmail Gorgias Salesforce Zendesk

4 plans · starts free · 30-day free trial

Free

Free

Starter

$99/month

Growth

$499/month

Scale

$1,499/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!
— Patchstore24
We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.
— Wicked Clothes

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