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Aiva: AI Inbox Assistant

AI inbox that unifies email and chat with smart store...

by AivaIO · Launched: January 2026

5.0 (1) on Shopify

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One AI-powered inbox for all customer messages. Respond faster using your store's context.

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About Aiva: AI Inbox Assistant

Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed.Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most.Spend less time managing messages, more time growing your business. All customer messages from email, Slack, and social channels appear in one place Generate personalized response drafts instantly with optional auto-send Action items mentioned in messages become tasks automatically Show more Show less

Last verified: July 21, 2026 · Fresh

App details

Developer: AivaIO
Category: Store management
Pricing: Paid
Launched: January 2026
Rating: 5.0 (1) on Shopify

Key features

One AI-powered inbox for all customer messages
Respond faster using your store's context

Integrations with:

Gmail, Google Calendar, Outlook, Outlook Calendar, Slack

3 plans · 7-day free trial

Basic

$35/month

Professional

$95/month

Enterprise

$239/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

This has been extremely helpful for managing my business'. Saving me countless hours everyday responding to customer emails.

— OzCamps

Thank GOD someone came up with this. Customer support takes up so much of my time - not anymore. Great job guys!

— UKCamps

Overview 1 / 2

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