Chatbase

AI chatbot for 24/7 support and personalized engagement

by Chatbase.co Inc. · Launched: January 2026 · Free plan available.

4.7 (18) on Shopify Used by 22 Shopify stores

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Chatbase is a platform for building AI Agents for Customer Support & Sales for your store

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About Chatbase

Chatbase is ideal for Shopify merchants seeking to streamline customer support and enhance efficiency. This AI-powered chatbot offers instant messaging, product searching, order tracking, and personalized product recommendations, all available 24/7 to improve customer satisfaction, making customer communication more efficient and scalable. Merchants' customers can use multiple languages including: English, German, French, Italian, Spanish, Turkish, Arabic, Japanese, Chinese, and much more. 24/7 Availability: Ensure continuous support for customer inquiries anytime Search for Products: Help customers quickly find products within your store Personalized Recommendations: Deliver tailored product suggestions based on data Instant Order Tracking: Keep customers updated on their Shopify purchases Seamless Integration: Easily integrate with your store for a smooth setup Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Chatbase.co Inc.
Category: Marketing & conversion
Pricing: Free plan available
Launched: January 2026
Rating: 4.7 (18) on Shopify

Key features

50 Credits
400 KB
Access to advanced models
500 message credits/month
5 enabled AI Actions

Integrations with:

Instagram, Messenger, Salesforce, Slack, Stripe, Whatsapp

4 plans · starts free

Free

Hobby

$40/month

Standard

$150/month

Pro

$500/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 44 Shopify App Store reviews

Use the arrows to read individual reviews

Excellent app with an easy setup process! It helped us add an AI chatbot to our Shopify store in just a few minutes. The responses are accurate, the interface is clean, and it has significantly improved how we handle customer inquiries.Our visitors get instant answers 24/7, which has enhanced their shopping experience and reduced our support workload

— Wingy Bling

We've had a great experience using Chatbase on our Shopify store. It answers customer questions instantly, helps shoppers find the right products, and has significantly reduced our support workload. Setup was quick and hassle-free.

— Lipoma Remover Cream

We've seen faster response times and happier customers since adding Chatbase to our Shopify store. Great app!! Easy Setup.

— Ringova.pk

I've been using Chatbase on my Shopify store, and the experience has been excellent. The setup was quick and straightforward, and the AI chatbot started answering customer questions almost immediately. It helps customers find products, provides order updates, and responds instantly, which has reduced our support workload significantly. The chatbot is easy to customize, supports multiple languages...

— Haq Baba

Amazing AI chatbot with easy setup, fast responses, and excellent customer support. It has improved our customer experience and saved us a lot of time. Highly recommended!

— DSKK BLADE

Chat Base made it easy to automate customer support. The setup was quick, and the AI responses are accurate and helpful.

— Rehmat Bedding

Very easy to install and configure. The chatbot is accurate, responsive, and available around the clock for our customers.

— AOTEA ALLURE

The AI gives helpful product recommendations that feel natural and relevant. A great addition to our store.

— Lumora_eCommerce

Highly recommended!

— Mint Plates

Easy to set up, smart AI responses, accurate product recommendations, and seamless Shopify integration. It has improved customer support and increased engagement on my store.

— FALAK RIDE

This app is on another level. It is unbelievably user friendly. The AI is very easy to train and very eager to learn......and can sell a tone!! Great product! Highly recommended...... --- ACIZEM Watches

— ACIZEM Watches

Chatbase is an amazing app for creating Ai chatbots.The setup process is simple,the interface is user-friendly,and the bot replies are accurate and fast.It integrates well with websites and provides a great experience for both business and customer.Highly recomended.

— Store Vibe

Model worked ok but needed assistance training and onboarding. No demo or support aside from email available. Not enough support for the $1.5k they're asking for. Tidio is working great for us

— Flush Packaging

WARNING: Scammer. The person using this number (+234 701 418 3471) promised payment for submitting reviews. I completed the task exactly as requested, and all reviews were successfully published. After delivery, no payment was made. My messages are now being ignored. This is a clear case of unpaid work and dishonest behavior. I strongly advise others to avoid dealing with this contact unless p...

— zonak

Excellent app! Chatbase was very easy to set up and started helping our customers right away. The AI responses are fast, accurate, and provide a great shopping experience. It has reduced our support workload and improved customer engagement. Highly recommended for any Shopify store!

— NEXORA PRO

Excellent app! Very easy to set up and the AI responses are fast, accurate, and helpful. It has improved my customer support and saved me a lot of time. Highly recommended!

— Mahir Sourcing

Chatbase is an excellent AI chatbot app for Shopify. Setup was quick, the interface is easy to use, and it helps answer customer questions instantly. It's a great way to improve customer support and engagement. Highly recommended!

— fatimahussain.pk

Excellent app! Quick setup and very helpful AI responses. Makes customer support much easier.

— WOOD ROVA

Chatbase has been a fantastic addition to my Shopify store. The setup process was simple, and within minutes the chatbot was helping customers with their questions. The AI responses are accurate, fast, and professional, which has improved the overall shopping experience for my customers. It has also reduced my support workload significantly. Great app and definitely worth trying.

— GUGII GLOW

Great experience with Chatbase. The setup process is simple and the AI performs very well. It helps automate customer interactions efficiently and saves a lot of time

— NEXORA MART

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