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ChatIn: AI Chatbot Support
AI chatbot agent answers sales support questions, boosts sales
by ChatIn · Launched: April 2025 · Free plan available.
Used by 4 Shopify stores
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About ChatIn: AI Chatbot Support
ChatIn provides 24/7 AI sales and support agent chatbot for storefronts, answering product, shipping, and order questions in real time. It uses your catalog, FAQs, policies, and uploaded PDFs to generate contextual responses, deflect repetitive tickets, and escalate to human agents when needed. Omnichannel support lets you handle messages from Facebook, Instagram, and WhatsApp Business in one place. The widget is customizable to your brand, and analytics track CSAT and bot performance. 24/7 chatbot answers to product, shipping, and order questions on your store Handle messages from Facebook, Instagram, and WhatsApp Business. Escalate complex chats to human agents when needed. Use your FAQs, policies, and PDFs for accurate responses. Track CSAT, bot performance, trends, and conversion. Show more Show less
Last verified: August 8, 2026 · Fresh
App details
- Developer
- ChatIn
- Category
- Store management
- Pricing
- Free plan available
- Launched
- April 2025
- Rating
- 0.0 on Shopify
Key features
- Up to 25 tickets / month
- Basic AI Model
- Email Escalation Only
- Knowledge Base (10 docs)
- Widget & Avatar Customization
Discord Facebook Instagram Messenger Shopify Admin Slack WhatsApp
4 plans · starts free
Free
Free
Starter
$49/month
Growth
$149/month
Pro
$299/month
Plans and prices as listed on the Shopify App Store.
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