ChatWILL:AI Chatbot &Live Chat

Livechat by AI chat bot & inbox chat & FAQs...

by Channelwill · Launched: April 2025 · Free plan available.

4.7 (80) on Shopify Used by 29 Shopify stores Built for Shopify

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Smart sale chatbot with instant order tracking. Boost sales with automated customer support.

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About ChatWILL:AI Chatbot &Live Chat

CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries Smart AI Customer Chat provides instant answers for products & orders Boost Sales with AI - Smart product suggestions help customers find what they ne Works on All Devices - Mobile-ready chat widget that matches your brand perfect Easy Brand Customization - Custom colors & welcome messages, 5-minute setup Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Channelwill
Category: Store management
Pricing: Free plan available
Launched: April 2025
Rating: 4.7 (80) on Shopify

Key features

Smart sale chatbot with instant order tracking
Boost sales with automated customer support

Integrations with:

Checkout, Parcel Panel, ParcelWILL, Shopify Admin

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 65 Shopify App Store reviews

Use the arrows to read individual reviews

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— Freshokit India Pvt. Ltd

Great app! Easy to set up, works smoothly, and the support team is fast and helpful. It has improved my customer service and saved me time. Highly recommended!

— BALLIFAY

Excellent Service

— Comfort Castle

avis pour KIM efficaces et rapides. merçi beaucoup

— Js Beauty Nails

Very kind customer service. Appreciate the help.

— SAYA SACRÉE

Nice customer service，very helpful！

— Tile & Top

Customer service has been very helpful, and app is pretty easy to use.

— ZenZaray

好用

— BOLSASYMASBCN.COM

Amazing app, Works instantly out the box, instant engagement from consumers. Can't fault this at all. Support also fast when i ran into limits because size of my store is so huge, They solved in seconds.

— ClearRay Solar

Goede app, de support is ook fantastisch!

— Whoopzoo.be

De L'IA qui se fait passer pour de l'humain, des heures entre chaque question, l'appli n'est pas au top, un client écrit mais si on est pas constamment le nez sur son PC on n'est pas averti par notification sur son mobile c'est vraiment nul !

— A 2 mains le Vin

Das ist lediglich eine 1:1 Kopie der Shopify Inbox App unter eigenem Namen

— Primedeco

optimum app

— Toki Toy Box

Just say wow

— Marken

Very happy with the level of support with this App and the level of customer support the app itself brings to our own customers!

— Camping & Caravan Direct

Ich habe hier wirklich einen ausgezeichneten Service erhalten. Mir wurde zudem versprochen, dass es zukünftig möglich sei, CSS-Änderungen direkt einzupflegen. Das bringt nochmal eine deutliche Verbesserung für die Individualisierung.

— Mein kleines Hochzeitsbüro