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ClickPost Returns & Exchanges

Automate returns & reduce costs.25 free return on Starter Plan

by Clickpost - Returns, Exchanges and Refunds · Launched: June 2022 · Free plan available.

5.0 (19) on Shopify
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Automated returns & Exchanges with a self-serve portal, tracking, policies & analytics.

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About ClickPost Returns & Exchanges

ClickPost Returns & Exchanges streamlines return and exchange management with automation, refunds, and a self-serve portal. Customers get real-time tracking, automated updates, and quick refunds. Merchants manage all return and exchange requests in one dashboard with customisable policies, eligibility rules, and reasons. Detailed return analytics and reporting give insights to cut costs and boost repurchases. Setup is fast, with everything ready in under 30 minutes. Automated self-serve portal for easy returns, exchanges & refunds. Dashboard to manage, track, and resolve return & exchange requests. Process refunds to via gift cards or original payment methods. Customizable return and exchange policies, rules, and eligibility. Analytics & reporting with insights on return and Exchange trends. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Pricing
Free plan available
Launched
June 2022
Rating
5.0 (19) on Shopify

Key features

  • Automatic / Manual Approval
  • Manual Label Upload & Trigger
  • Self-service Returns Portal
  • Return Shipping Labels
  • Refund Automations
Integrations with:

DHL, Delhivery, Fedex, Shiprocket, UPS, USPS

4 plans · starts free · 7-day free trial

Starter

Free

Pro

$15/month

Pro + grow

$50/month

Enterprise

$700/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 22 Shopify App Store reviews

Use the arrows to read individual reviews

The setup was surprisingly smooth and didn’t require much technical effort. The return flows are easy to manage, and the dashboard gives a clear picture of everything in one place.
— Samoh International
We’ve tried a couple of returns apps before, but this one stands out for its simplicity and reliability. It just works without constant monitoring.
— qissa-new
Loving the recent automations-they’ve reduced manual effort and made our returns and exchanges much more efficient.
— Pinacolada
Very easy to set up and use, also the team is very responsive. It’s simplified our returns process significantly and saved our team a lot of time. Definitely recommend!
— Plus Size Clothing Online For Men and Women In India | Instafab Plus
Clickpost Returns & Exchange is a fantastic returns partner for our business! We’re able to get support directly via chat for any queries or technical questions, and they always get back to us quickly. The workflows around returns and exchange configurations are simple, flexible, and easy to customize based on our requirements.
— Westside Global
Good app, easy to configure and the support team is very responsive and supportive.
— Vezzo
We’ve had a good experience working with ClickPost. The platform gives clear visibility across multiple courier partners and the integrations were fairly smooth to set up. Tracking and performance insights are useful, and the support team is responsive whenever issues come up. Overall, it has helped simplify our shipping workflows and improve the post-order experience for our customers.
— SuperYou
Really helpful team for setup.
— GlobalStep
Onboarding is simple and well guided, and the configurations are easy to understand. Their support team is quick and amazing. The dashboard is also clean and well organized, making returns or exchanges easy to process. Overall, it’s truly great value for money.
— Sudathi
I want to recognise the team for their good customer service. The Return and Exchange functionality is super easy to set up and use. A very helpful app for anyone starting a business.
— Samoh by TATA
Loving the experience so far. This self-serve branded portal is easy for customers, and the dashboard gives us full visibility of every return, refund, and exchange. Setup was quick and the support team is always available to jump on a call.
— RIJAC
Super easy to set up and use. Returns are smooth, and the refund automation has saved us tons of manual effort. Their support team is quick and helpful too. We’ve been able to reduce customer queries significantly since switching to this app.
— The Gareeb Store
The app made our returns process super easy. Customers raise requests quickly, and refunds get processed automatically. Setup was smooth and hassle-free.
— MyBorosil
The app has made our returns process so much smoother. Customers can raise requests easily, and we get complete visibility of returns and refunds in one place. Setup was quick and hassle-free.
— Westside
Been running my online store for 3 years now and returns were always the biggest headache. Tried a bunch of different apps but nothing really clicked until I found ClickPost Returns Plus. Setup took maybe 10 minutes? Super straightforward. My customers can now start returns without emailing me constantly (huge relief!). The dashboard actually makes sense - I can see what's happening at a glance. W...
— Parag Textiles
We’ve been using ClickPost Returns+ for our returns management, and it has made a big difference. Earlier, our team had to handle many customer queries and manual tasks, but now most of it is automated and smooth.The ClickPost team even personalised the flow to match our needs. Overall, it has saved us time, reduced effort, and improved the experience for our customers.
— Italian Colony
Seems like one of few free solutions for small companies that wanna optimize their returns for the costumers. The costumer service is top tier, - always happy and very quickly to help. Definitely a recommendation!
— ENDDLESS
Super helpful team who are very accommodating to any change requests we put forward to them. Easy to set up and customize as you please. Only thing is, we wish we could add comments when approving or declining return requests on the back end for other staff to see.
— krystle knight jewellery
I really liked this app. Thanks to the team for resolving my queries related to returns management. Easy to track all the return requests.
— M A N T A R A
Great personalised onboarding support! The team is very responsive and available to address all concerns
— StepHues

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