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IllumiChat ‑ AI Support & Chat icon

IllumiChat ‑ AI Support & Chat

Turn support into sales — resolve tickets & recover carts

by IllumiChat · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify
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Stop answering the same questions manually. IllumiChat connects to your Shopify store and handles customer support 24/7 across every channel automatically.

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About IllumiChat ‑ AI Support & Chat

IllumiChat is an AI support agent built for Shopify. It connects directly to your store to answer customer questions about orders, shipping, products, policies, and FAQs — instantly and accurately, 24/7. Customers get real-time answers without waiting. Your team stops drowning in repetitive tickets. Works across chat, WhatsApp, Instagram, and Messenger from one inbox. No code, no complex setup Install in minutes and let AI handle the support volume while your team focuses on higher-value work.

Last verified: August 21, 2026 · Fresh

App details

Developer
IllumiChat
Category
Store management
Pricing
Free plan available
Launched
May 2026
Rating
5.0 (1) on Shopify

Key features

  • Up to 100 credits/month
  • Community support
  • Basic analytics
  • 1 team members
  • 1 Custom Assistant
Integrations with:

GitHub HubSpot Instagram Messenger Notion WhatsApp

2 plans · starts free

Free Plan

Free

Pro Plan

$29/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

IllumiChat has genuinely been a lifesaver. Setup took no time at all, it just connects right to Shopify and you're up and running in minutes. I used to spend so much time answering the same DMs and emails about shipping and sizing. Now the chat handles it and I can actually focus on my business. Highly recommend for anyone trying to scale without burning out.
— Trouble Store
Tried a couple AI chat apps before this one. They were confidently wrong, which is worse than being silently absent. IllumiChat actually reads our Shopify data, so when someone asks where their hoodie is, it knows. When they ask if a tee is back in stock, it knows that too. We sell hockey apparel. Our customers are adults with disposable income and very little patience, especially in October when...
— Net Loss Hockey

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