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Social Intents AI Live Chat

Live Chat & AI Chatbots with human handoff to Teams...

by Social Intents · Launched: May 2014 · Free plan available.

5.0 (1) on Shopify
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Live Chat with your store visitors right from Microsoft Teams, Slack, and ChatGPT. Hybrid AI + Human customer service to close sales when needed.

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About Social Intents AI Live Chat

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors.

Last verified: August 13, 2026 · Fresh

App details

Developer
Social Intents
Category
Store management
Pricing
Free plan available
Launched
May 2014
Rating
5.0 (1) on Shopify

Key features

  • Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month
  • 3 Live Chat Agents
  • 200 Chat conversations/month
Integrations with:

Chat ChatGPT Gmail Live Chat Microsoft Teams Slack

4 plans · starts free

Always FREE

Free

Starter plan

$39/month

Basic Plan

$69/month

Pro Plan

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 4 Shopify App Store reviews

Use the arrows to read individual reviews

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with hel...
— NewsKeepsake
Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!
— Market Trendz Shirts
It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase. If it were fixed to prevent the box from appearing or have the box appear o...
— Trinketgeek
Have not gotten far with the free trial. Customer service is slow in responding to queries.
— Market America Gear

Overview 1 / 4

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