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Social Intents: AI Chatbot icon

Social Intents: AI Chatbot

AI Chatbot for support with handoff to MS Teams, Google,...

by Social Intents · Launched: May 2014 · Free plan available.

5.0 (1) on Shopify
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Live Chat with your store visitors right from Microsoft Teams, Slack, and Google Chat. Hybrid AI + Human customer service to close sales when needed.

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About Social Intents: AI Chatbot

Add live chat and an AI shopping assistant to your storefront in minutes. Your AI agent trains on your store in one click. It reads your product catalog, order status, and store policies, so it can answer "where is my order," "do you have this in stock," and "what is your return policy" without a human. When a shopper needs a person, the chat hands off to your team inside Slack, Microsoft Teams, Google Chat, or Zoom. No new inbox to learn, no extra app to check. Supports WhatsApp and SMS.

Last verified: October 1, 2026 · Fresh

App details

Developer
Social Intents
Category
Store management
Pricing
Free plan available
Launched
May 2014
Rating
5.0 (1) on Shopify

Key features

  • Microsoft Teams and Slack Integration
  • 1 Live Chat Agent
  • Limited to 20 Chat conversations/month
  • 3 Live Chat Agents
  • 200 Chat conversations/month
Integrations with:

ChatGPT Claude Live Chat Microsoft Teams Shopify Admin Slack WhatsApp

4 plans · starts free

Always FREE

Free

Starter plan

$49/month

Basic Plan

$79/month

Pro Plan

$132/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 4 Shopify App Store reviews

Use the arrows to read individual reviews

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with hel...
— NewsKeepsake
Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!
— Market Trendz Shirts
It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase. If it were fixed to prevent the box from appearing or have the box appear o...
— Trinketgeek
Have not gotten far with the free trial. Customer service is slow in responding to queries.
— Market America Gear

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