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Lucky Orange Heatmaps & Replay icon

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.

by Lucky Orange LLC · Launched: July 2014 · Free plan available.

4.7 (883) on Shopify Used by 39,765 Shopify stores

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See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-day trial

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About Lucky Orange Heatmaps & Replay

Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back.

Last verified: September 21, 2026 · Fresh

App details

Developer
Lucky Orange LLC
Category
Store management
Pricing
Free plan available
Launched
July 2014
Rating
4.7 (883) on Shopify

Key features

  • 100 sessions/month
  • 30 day data storage
  • 500 sessions/month
  • Discovery AI + $5/month
  • 3,500 sessions/month
Integrations with:

Checkout Google Analytics HubSpot Optimizely Shopify Admin Zapier

4 plans · starts free · 7-day free trial

Free

Free

Launch

$19/month

Build

$39/month

Grow

$89/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 122 Shopify App Store reviews

Use the arrows to read individual reviews

Lucky Orange has been extremely helpful for understanding how customers use my store. The session recordings and heatmaps make it easy to see where shoppers hesitate, what they click on and where improvements are needed. It has helped me identify issues I would never have noticed otherwise. Easy to use and a valuable tool for any Shopify store owner.
— Recharged Living
This is an amazing app! You can see so much data to who make edits to your website, make the experience better for your customer. It’s truly super helpful. You need the time to be able to review it all but it’s helpful! Try it out!
— Cami Wigs
Lucky Orange is great for gaining insight into how visitors interact with our website and where we can improve. The customer support has also been very helpful. Justin took the time to investigate a tracking issue with our Shopify setup and clearly explain what needed to change. Really appreciate the support and personal attention!
— Metropole
Justin was very helpful in answering my questions and helping us get our order tracking fixed!
— Petal
This app is really good and it helped me to discover problems with broken URLs for my ads and it helped me to see what products people are interested in. I highly recommend it.
— Theme Cloud
Lucky Orange has already proved worthwhile for my store, Just A Clock Collector. Watching real visitors shop helped me catch our clock movement finder returning irrelevant search results, which we’ve since corrected. I also added buttons to sold-out vintage clock pages directing shoppers to related collections—and I can actually see customers using them! Instead of guessing what needs improvement,...
— Just a Clock Collector
Not just Heatmaps, but deeper business analytics to help you grow your business. Highly recommended!
— Casa Carlini
I had an onboarding call with Justin Tomlinson for Lucky Orange, and he was absolutely amazing. He answered all of my questions efficiently, but what I appreciated most was that he also took the time to point out things I didn’t even think to ask about. He gave me so much helpful information and insight into how to better understand and use the platform. I almost forgot to ask about the Discovery...
— Dramatic Hair Addict
The app appears to have numerous features that can prove to be valuable for your business. The customer service has been great thus far and the app appears to be easy to use.
— Success is Certain
Really well working
— Frased
Just a great tool for tracking customer behavior! It's expecially useful for gauging real-time reactions to new campaigns or store updates.
— Ensuenza
Jordan was great and incredibly helpful! We’ve just started using Lucky Orange, and we’re already learning so much about our customers’ experience and identifying gaps we can improve. Excited to keep exploring the app and putting these insights to work!
— Next Level Goods
We normally receive around 1,000 to 2,000 website visitors per month. Over just a few days in August, we were hit with tens of thousands of automated bot sessions, and Lucky Orange counted that traffic toward billable usage. That resulted in nearly $600 in Lucky Orange-related charges in one month, which is roughly what we had budgeted to spend on the service for an entire year. We contacted Luc...
— Relate
Jordan was great and incredibly helpful! We’ve just started using Lucky Orange, and we’re already learning so much about our customers’ experience and identifying gaps we can improve. Excited to keep exploring the app and putting these insights to work!
— Next Level Goods
i have not activated and paid subscriptions on your app and removed it from my shopify store please remove the charges alert i am getting. i am getting payment reminders please do not send me reminders on shopify as i havent used app or there is no issue of refund there is a issue of reminder payment failure by me in shopify store as i have uninstalled my app from shopify still getting payment fai...
— Herappeal-Indian Store
i have not activated and paid subscriptions on your app and removed it from my shopify store please remove the charges alert i am getting. i am getting payment reminders please do not send me reminders on shopify as i havent used app or there is no issue of refund there is a issue of reminder payment failure by me in shopify store as i have uninstalled my app from shopify still getting payment fai...
— Herappeal-Indian Store
Very inaccurate and unreliable
— Home Haven Wellness
Says free 100 sessions per month, then asks to subscribe to $49 after the trial. Misleading
— KangaFeet
weird app, the app never loads, coudn't access it, page white, on shopify customer events says it's tracking events, never configured anything
— MySlavko
UPDATE: 7 years of loyalty met with a 2,400% hike and technical excuses. I would like to clarify the facts regarding the developer’s response: After being a loyal customer for 7 years, I am deeply disappointed by how this transition was handled. A move from a $10 plan to a $249 plan—a 2,400% increase—without explicit consent is not professional practice. In a serious business environment, the sta...
— PAPERO BAGS

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