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Lucky Orange Heatmaps & Replay icon

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.

by Lucky Orange LLC · Launched: July 2014 · Free plan available.

4.6 (903) on Shopify Used by 39,891 Shopify stores Built for Shopify

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See every click, tap and scroll with Lucky Orange heatmaps and session replay for Shopify. Fix friction, cut cart abandonment and lift sales—free 7-day trial

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About Lucky Orange Heatmaps & Replay

Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back.

Last verified: October 31, 2026 · Fresh

App details

Developer
Lucky Orange LLC
Category
Store management
Pricing
Free plan available
Launched
July 2014
Rating
4.6 (903) on Shopify

Key features

  • 100 sessions/month
  • 30 day data storage
  • 500 sessions/month
  • Discovery AI + $5/month
  • 3,500 sessions/month
Integrations with:

Checkout Google Analytics HubSpot Optimizely Shopify Admin Zapier

4 plans · starts free · 7-day free trial

Free

Free

Launch

$19/month

Build

$39/month

Grow

$89/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 150 Shopify App Store reviews

Use the arrows to read individual reviews

Took a while for me to come around to actually looking deeper at Lucky Orange results, turns out to be a wonder. Has helped me improve what the customer sees and conversions. Very happy with this product, it's worth the small price.
— Crustify Pizza Ovens
Great Tool for Understanding Website Visitors! The recordings for each session are incredibly helpful, especially for an online business trying to understand customer behavior.
— Flowers n' Vases
The customer service from Lucky Orange is truly out of this world. They worked tirelessly to fix an issue on my account and all for a free plan. Justin and his team worked for days on a glitch in my account. They were able to find a solution that allowed me to easily navigate my account and allow Lucky Orange to display data in the dashboard. They were patient, as I wasn't always able to reply r...
— Melissa Cammisuli
empty
— RAGLER
I really like the features of the app.
— UY Studio
empty
— Charmed NY
The team was really supportive and cooperative when we were integrating the app to the website as due to the update we had some issues. Jordan was super helpful and professional. He was very supportive and gave the perfect solution. I was really thankful. The first month was really good.
— Atiimu
Great app. It's interesting to watch how a consumer operates on your website.
— Airpod Replacement Store
Game changer for my business. I can now see the whole experience of a shopper, and use the insights to improve the experience. I love this tool.
— The Roo Co
Absoluter Betrug. Hatte einen kleinen Plan abonniert und anscheinend hat man mir monatelang aufgestuft. Absolut unnötige App da es kostengünstigere Apps gibt. Nie wieder!!!!!!
— KerleKiste
Beware of the hidden charges. I signed up for the $19 monthly fee which is what my business can afford, that is all i consented too. However it seems that by default they have turned on the 'Keep me tracking' feature which has automatically upgraded me to a much higher plan, without taking any consent from me and without that being clearly written somewhere. This has meant that my original $19 fe...
— Shoeq
lots of recordings don't work, they don't record entire sessions, the usability has gotten worse. Rubbish.
— Game Changer Diet
empty
— Ottoman Hands
Really choppy and hard to just watch the video straight through. Whatever the new user face is or the user interface is, it's pretty terrible.
— Oldis Road
We normally receive around 1,000 to 2,000 website visitors per month. Over just a few days in August, we were hit with tens of thousands of automated bot sessions, and Lucky Orange counted that traffic toward billable usage. That resulted in nearly $600 in Lucky Orange-related charges in one month, which is roughly what we had budgeted to spend on the service for an entire year. We contacted Luc...
— Relate
This app doing fradulent advertising....it said 14 days free trial and charged me before and dnt want to refund....absolute scammers....there are multiple free apps such as Microsoft Clarity....Stay Away!!!!
— Colombo Boutique
Jordan was great and incredibly helpful! We’ve just started using Lucky Orange, and we’re already learning so much about our customers’ experience and identifying gaps we can improve. Excited to keep exploring the app and putting these insights to work!
— Next Level Goods

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