Tidio: AI Chatbot & Live Chat
Engage customers with live chat, chatbot, and AI agent apps from one help desk....
Luma
AI chatbot for customer support in Arabic, English & Franco
by Luma · Launched: May 2026 · Free plan available.
Manage this app
Verify your developer profile to earn a badge and build trust for your app.
/
About Luma
Luma is an AI-powered customer service assistant that handles product questions, order tracking, and common inquiries automatically across your Shopify storefront chat widget and Instagram DMs. It understands Arabic, English, and Franco Arabic. When the bot can't answer, it escalates the conversation to your dashboard where you can reply directly. Luma saves you time by resolving routine questions without any manual effort, while keeping you in control of complex conversations.
Last verified: September 5, 2026 · Fresh
App details
- Developer
- Luma
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 5.0 (1) on Shopify
Key features
- Luma answers customer questions instantly via chat and Instagram using AI
Shopify Admin
4 plans · starts free · 7-day free trial
20 AI replies/day
Free
200 AI replies/day
$29/month
600 AI replies/day
$79/month
1500 replies/day
$149/year
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
You might also like
Tidio: AI Chatbot & Live Chat
Engage customers with live chat, chatbot, and AI agent apps from one help desk....
Gorgias: AI, Helpdesk & Chat
Resolve repetitive support inquiries with automation & AI. One helpdesk for all...
SB: Helpdesk, Live Chat & FAQs
Deliver fast & accurate customer support service with FAQ page builder, all-in-o...
Guides about Store management apps
Shopify Apps Every New Store Should Consider
A practical guide to choosing Shopify app categories for payments, marketing, fulfillment, support, and store management...
Open the article