MIDA Replay, Heatmap & Insight

by mida-app.io · Free plan available.

4.9 (451) on Shopify Used by 3,896 Shopify stores

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See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI

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About MIDA Replay, Heatmap & Insight

Every abandoned cart has a reason — MIDA shows you exactly what it is. Watch real shopper journeys from first click to checkout with live recording, replays & filters, and see where they hesitate and drop off. A multilingual AI Assistant reads every session and tells you what to fix first. Revenue heatmaps reveal which clicks make money; conversion maps show what truly sells. Running ads? MIDA blocks bots and flags errors, dead searches & funnel drop-offs before they cost you sales. Session Recording: Watch sessions & checkout to spot where users drop off Dynamic Heatmaps: View live on-site, including hidden elements Revenue Clicks: See which elements make money & which waste space Search & Error Insights: See what blocks customers from buying & improving AI Assistant: Turn visitor behavior into actionable insights to improve revenue Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: mida-app.io
Category: Store design
Pricing: Free plan available
Rating: 4.9 (451) on Shopify

Key features

See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI

Integrations with:

Analytics Apps, Checkout, Checkout Apps, Marketing Apps, Product Bundle Apps, Product Options Apps, Security Apps, Shopify Admin

4 plans · starts free · 7-day free trial

Free

$9.90/month

$24.90/month

$44.90/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 76 Shopify App Store reviews

Use the arrows to read individual reviews

Great app for session recordings and heatmaps. It helps me understand how visitors use my store and where they may get stuck. The support team is also very responsive and helpful — they helped me with IP exclusion, extra sessions, and a delayed capture issue. Recommended!

— Parfymhemmet.se

Good to see the data and where customers need help

— Celtic Heritage Gifts

empty

— Studiotools B2B

perfecto

— NexLight

Helped identify where user functionality needed improvement on my website, definitely recommend

— Ossuary & Orchid

I haven't been using the app long, but so far, I think it's been great! We started running ads from Chapter NYC Magazine and have already started seeing some activity. It's been amazing for seeing where people go, which page they leave off of and since then we've been able to make some changes that have really improved conversions.

— Norient Community Services

Great app with regular updates that add useful features and improvements. The support team is responsive, helpful, and always willing to assist. Highly recommended!

— Wild Dynamics

Nous decouvrons tous les points sur lesquels nous pouvons rattraper des ventes. J'aime le suivi méticuleux de MIDA

— Agapé Wellness By Essossima Tchéou

Absolutely amazing App, an excellent addition to my shopify store. The support team is also amazing and very helpful. The insights into how customers interact with the websites are very helpful.

— Morbid Oddities

it tells me there are errors, and when i do replays, i can't see where the error is happening. i have spent 30 min trying to figure out and I don't have that time.

— CeCe's Home & Gifts

Ich nutze die App jetzt seit einiger Zeit und bin wirklich zufrieden. Sie hilft dabei, Probleme im Shop schnell zu erkennen und nachzuvollziehen, wo Besucher eventuell abspringen. Gerade die Session-Replays und Heatmaps sind sehr hilfreich, um den eigenen Shop zu verbessern. Einziger Wunsch: Eine deutsche Sprachunterstützung wäre klasse. Das würde die App für deutschsprachige Nutzer noch einfache...

— Treibholzzauber79 & Meer

good experience still now .

— Peepul Tree

The app gives important information that is helping us map our customer journey. Yes I would recommend it.

— Miss Nelly's Canine Gourmet

WHAT A FANTASTIC TOOL TO HELP ANALYZE MY BUSINESS WITH!!!! THANK YOU SOOOOO MUCH!!!! AND YOUR SERVICE SURPASSES MANY OTHER APPS WHO LACK YOUR EXCELLENCE IN PERFECTION!!!!

— ThisandThatShoppe

Started using the App few days ago but it has provided a lot of insights on how browsers navigate our website. We're looking forward to using these insights to improve sales conversions. The free version also provides quite a decent amount of recordings. Edit: I had to come back to rate this App and the team a 5 Stars because they are absolutely incredible! The insights provided from the recording...

— Joly Eyewear

This is such a cool tool for seeing activity and real time interactions with potential customers. Unfortunately my site is plagued by endless bot sessions, but it's interesting to see those as well. The help & response time from support is amazing! 5*

— Peacock & Lime

Easy to set up and the dashboard makes user behavior data simple to understand. Great for spotting where customers drop off or get stuck. Support is super responsive and helpful. Highly recommend!

— FORMA²