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Savena ‑ AI Customer Support
AI helpdesk that answers customers and edits their orders
by Savena · Launched: May 2026
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About Savena ‑ AI Customer Support
Savena is an AI support agent and helpdesk for Shopify stores. It answers customers on live chat, email (Gmail or Outlook), WhatsApp, Instagram and Messenger from one shared inbox, using your live order data and a knowledge base built from your website. When a customer asks for a change, it can update the shipping address, swap or remove items, cancel the order or create a return, after verifying them by email code. Anything it should not handle goes to your team.
Last verified: October 9, 2026 · Fresh
App details
- Developer
- Savena
- Category
- Store management
- Pricing
- Paid
- Launched
- May 2026
- Rating
- 5.0 (1) on Shopify
Key features
- AI-powered customer support
- Live chat widget
- Unified inbox
- Order lookup & tracking (AI tools)
- Multi-channel (email, Instagram, chat)
gmail hubspot intagram whatsapp
1 plan · 14-day free trial
Savena
$99/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
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