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Savena ‑ AI Chat & Support

AI-powered live chat and support inbox for your store

by Savena · Launched: May 2026

5.0 (1) on Shopify
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Automate customer support with an AI agent, live chat widget, and unified inbox. Handle emails, Instagram DMs, and chats from one dashboard. 14-day free trial.

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About Savena ‑ AI Chat & Support

Savena is an AI customer support agent that connects to your Shopify store and resolves customer questions automatically, 24/7. It can check order status, process refunds and returns, edit orders, answer product questions, and create discount codes on behalf of your team. Savena works across live chat, email, and social media, helping you handle more support conversations without hiring additional staff.

Last verified: August 20, 2026 · Fresh

App details

Developer
Savena
Category
Store management
Pricing
Paid
Launched
May 2026
Rating
5.0 (1) on Shopify

Key features

  • AI-powered customer support
  • Live chat widget
  • Unified inbox
  • Order lookup & tracking (AI tools)
  • Multi-channel (email, Instagram, chat)
Integrations with:

gmail hubspot intagram whatsapp

4 plans · 14-day free trial

Starter

$59/month

Growth

$139/month

Pro

$389/month

Scale

$599/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

I love the app. They are super responsive, appreciate feedback and act on it. There is a huge focus on constant improvement and making the app do exactly what our business need. We use it to answer our Facebook Messenger, email, website chatbot and Instagram. Excellent product!
— Hanz Driven

Overview 1 / 1

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