Shopify Fulfillment Network

Focus on growing your business while Shopify ships your orders

by Shopify · Launched: August 2022 · Free plan available.

2.4 (21) on Shopify Used by 72 Shopify stores

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Your business can thrive with fulfillment built by Shopify. You make the sale, we’ll handle the rest

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About Shopify Fulfillment Network

Shopify Fulfillment Network will store your products, then package and deliver your orders at lightning speed—often in three days or less. We’ll even manage your returns, which means you can focus on growing your business. Apply now and supercharge your sales.Upon adding the app, we'll check if we can fulfill your orders. If your store meets our initial requirements, continue the installation and explore our pricing and features. When you're ready to join, schedule a call with an expert. Fulfillment centers near your customers ensure quick delivery. Drive sales up to 25% using Shop Promise to display reliable delivery dates. Stay on top of every order with real-time inventory tracking. Transport inventory using our freight services for easy management and tracking. Get help whenever you need it with Shopify’s 24/7 support team. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Shopify
Category: Orders & shipping
Pricing: Free plan available
Launched: August 2022
Rating: 2.4 (21) on Shopify

Key features

Your business can thrive with fulfillment built by Shopify
You make the sale, we’ll handle the rest

Integrations with:

Flow

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 21 Shopify App Store reviews

Use the arrows to read individual reviews

Shopify and it's team are an extremely accommodating and friendly gang! They help me out as a logistics coordinator on a daily basis with grace and patience. The apps functionality is high with abilities in app additions, detailed outlines for each section and a clean aesthetic for assistance in any business. Highly recommend!

— HEATONIST

Shopify and the SFN team have been great partners. Everyone - from our onboarding specialist to our fulfillment success specialist - has been so helpful and invested in our success. In fact, I cannot tell you how many times our Fulfillment Success Specialist has gone above and beyond the call of duty. While the app integration is easy to use and seamless, it's the support that has been so incr...

— PlayperKids

Fulfillment is hard, but SFN has the right approach. Slow and steady we've been growing with them and we wouldn't have it any other way. Keep it up!

— IppodoTea.com

Good so far! We've had a positive experience with SFN. It's integrated with Shopify so I don't have to open up multiple tools and has made my life easier because I don't have to ship things myself. Receiving has been a little on the slow side, but haven't experienced any shipping issues.

— Honest Organic 2

I love SFN. Takes all of the nitty gritty out of fulfillment. The support is incredible. They respond very quickly to everything. Really helps me focus on my business and not on fulfillment.

— Glasvin

Our experience working with Shopify Fulfillment Network and the app has been extremely positive. The app itself is very user friendly, and they have great customer support. You can quickly look at order fulfillment status (in the app or in the actual order) and you can see the associated charges with each order which we find really helpful. You can hold fulfillment while in communication with a cu...

— Greenery Unlimited

Amazing so I was skeptical I won't lie I try Amazon FBA and love it, but way too controlling I tried A few others that were a complete letdown followed by ShipBob which was mad expensive & Confusing. Shopify SFN (Shopify Fulfillment Network) has separated itself. Customer support was fast and went into detail. Compare to others that went around my questions. I got an order, the item was shipped ou...

— Canine's World

Straight Trash. I only had 250 units delivered, and after 2 weeks of receiving, none are available for shipping and 4 units are processed. Failing to clarify this timeline might be our fault, what isn't... I was told a feature, vital to us doing business and being able to perform Post Purchase Upsells, would be an option prior to having our inventory ready to ship. I inquired to activate that...

— HEALiX Infrared

DO NOT USE WHATSOEVER. MY STOCK HAS BEEN LOST IN THEIR WAREHOUSE FOR MORE THAN 4 MONTHS AND THEY WON'T REFUND ME AND I CANT EVEN GET IT BACK. CUSTOMER SUPPORT REPLIES ONCE EVERY 2-3 WEEKS IF YOU'RE LUCKY DO NOT USE UNDER ANY CIRCUMSTANCE!

— Ranaia

This is the worst experience we ever had with a 3PL. Initially, we were excited to work with SFN has a business partner for our logistics needs. What a total disappointment. Be aware, unlike other 3PL's SFN does not allow for the client to communicate with the warehouse. We reached out to support with no help, customer service is poor and take weeks to respond or worst of all not responding to our...

— G AND B PRO

I regret using this fulfilment service. Every step has moved at a glacial pace, with the buggy inventory tracking leaving me in the dark about where my products are, how many are available, and other key information. Worse, when I made two test orders, the first went out right away, but the second order was placed over a week ago and still nothing has shipped. If two single-item orders are beyond...

— StrikeGum

If you ever need any help, there is no way to call them. If you have to email, it takes days to weeks to get a response. They are not helpful especially when you are starting out. I am sure there are better fulfillment businesses out there. I would suggest staying away...just like most people are saying.

— BodyFactory

One of the worst mistakes we made as a business. The inability to ship on time and in 1 package almost cost us our business.

— Gorilla Bow

**UPDATED FROM 2 STARS TO 1 STAR** Impossible to get help and seems like there's no possibility to get an account manager or a personal point of contact. Avoid.... ORIGINAL REVIEW: A pretty messy start. I love the app and the simplicity of it, but when something goes wrong it's incredibly difficult to get support. You have to contact Shopify via the help center as you would with any other pro...

— Moon Nude

Still just trying to get my inventory there. Was told it will take 11 days to get it checked in once it gets to CA and I live in AZ. I literally could have dropped it off myself and drove back. Then I was told it could take another 10-18 business days to get it to the other warehouses across the US. So we are looking at 30 days to get it ready to ship to customers. So there are 30 days where custo...

— Blessed Is She

Okey, thank you for your attention! From what I have seen, to contract the service of fullfilment, we have to have a minimum of sales in our page, from what quantity could be contracted? Also, you have told us that we can proceed to schedule a call with an expert to discuss next steps, how would it be possible to proceed with this call? Thank you Chris

— Portemporadas

Use them at your own risk. I am still battling with them to use the inventory that I sent in. They don't seem to have the fulfillment process together at all it takes 2 days for a response from them. Also, the representative told me they would not give me my inventory back when I asked multiple times. Then I told the representative I would take legal action she told me that's up to you. The sad...

— West Food Brands

We've been using SFN for about a month now and wow... what a nightmare! The other negative reviews were pretty much spot on. At this point we've had multiple issues with missing inventory and there is no way to hold them accountable. Communication between your store and the warehouse is non-existent. You basically have to submit a support ticket which is ultimately Shopify customer service who the...

— Rugged Pilgrim

I only wanted to see what this app was about but it force isntalled with no way to delete this. i don't want this program but have it now installed on my shopify store. This program was forced upon me by just checking out what it was.

— August Moon Organics

We have had an awful experience. It is overpriced compared to other shipping networks and the customer service is awful. If you need help it is impossible to get help in a timely manner. They will not get on a phone, you have to wait 48 hours to speak with someone through email and nothing gets resolved. There is no way to speak to anyone directly in the warehouse and no account manager. The backe...

— Bjorem Speech®

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