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Shopify Messaging

Email, SMS, and WhatsApp marketing made for commerce

by Shopify · Launched: April 2020 · Free plan available.

4.7 (4,113) on Shopify Used by 28 Shopify stores

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Reach more customers and drive sales through email, SMS, and WhatsApp marketing channels.

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About Shopify Messaging

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs. Send emails, SMS, and WhatsApp campaigns to customers directly from Shopify. Use templates for timely updates, exclusive offers, product tips, and more. Create branded emails faster by describing changes for Sidekick to make. Automate your email and SMS marketing to reach customers at the right time. Track results like click-through rates, conversion rates, and more. Show more Show less

Last verified: August 8, 2026 · Stale

App details

Developer
Shopify
Category
Marketing & conversion
Pricing
Free plan available
Launched
April 2020
Rating
4.7 (4,113) on Shopify

Key features

  • Reach more customers and drive sales through email, SMS, and WhatsApp marketing channels
Integrations with:

Shopify Admin Shopify Flow Shopify Forms

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 156 Shopify App Store reviews

Use the arrows to read individual reviews

empty
— Edelkontor
cool
— Iron Cross Apparel
Easy to use and very helpfull for a new business like me.
— SAPCHIC
Cumple con lo que promete
— CloeTime
I’ve found Shopify Messaging really easy to use, especially for setting up automated emails without needing anything too technical. The templates are clean, the editor is straightforward, and I like being able to manage welcome emails, abandoned cart messages and customer follow-ups all in one place. It’s saved me a lot of time as a small business owner, and the emails look professional without n...
— The Lavender Sleep Co.
Mediocre, basic analytics don't work and is not well integrated with Shopify. What's the point of having a fully integrated app that cannot pull any stats from what you are sending out? Seems like a Shopify thing. Also falls advertiesment on the description, the track results part doesn't work nor register properly.
— Zigarrenschweiz Online Zigarren Boutique
The app it hard to use and deducting money from my account
— My store
empty
— The Village Providore
Why am I charged in addition to my SHOPIFY subscription? Just another way to torture your customers. VERY UNHAPPY with this product.
— Polly and Esther PGH
Good value but limited. Really needs to be able to have a custom font option.
— Sigrún
I love the email campaigns (although I wish they were prettier). However, the SMS feature should've gone through more rounds of testing before being shared with the public. I've been using a 3rd party text application for two years. When Shopify announced their messaging platform, I was elated because I could keep everything in one place. Well, my happiness quickly flatlined after being approved f...
— G. Huffington
it is getting easier the more that I use it
— MountainsideGoods
you can get a hold of me threw this app and I'll get your messages right away or use sarasmondaymorning1983@gmail to get a hold of me you can set your rules on this if something doesn't fit and I can change my settings for you thank you for doing Buisness with me I hope when I start getting sales it makes you happy and we can continue doing Buisness.
— modern edge
Easy and affordable.
— India & Purry
Easy to use and very effective for creating and managing email campaigns. Worth trying.
— Sandandsandals
Loving the Messaging App with Shopify:)
— MICHUNDERSTOOD GOODS
easy to use and intuitive
— 35 COINS
Love it. Easy to use and very effective.
— Patchwork and Poppies Haberdashery
has worked very well for last 6 years
— Mcrofbre
Application pratique et facile d'utilisation
— FLIDEA JEWELRY

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