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Shopify Messaging

Email, SMS, and WhatsApp marketing made for commerce

by Shopify · Launched: April 2020 · Free plan available.

4.8 (4,729) on Shopify Used by 34 Shopify stores

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Reach more customers and drive sales through email, SMS, and WhatsApp marketing channels.

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About Shopify Messaging

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs.

Last verified: October 25, 2026 · Fresh

App details

Developer
Shopify
Category
Marketing & conversion
Pricing
Free plan available
Launched
April 2020
Rating
4.8 (4,729) on Shopify

Key features

  • Reach more customers and drive sales through email, SMS, and WhatsApp marketing channels
Integrations with:

Shopify Admin Shopify Flow Shopify Forms

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 294 Shopify App Store reviews

Use the arrows to read individual reviews

empty
— MacJos
So far so good
— Barefootloft
非常实用
— 宅鲜配（中兴优品）
empty
— Loja Amo Paraiso
Rapida Semplice e Veloce
— Sartoria Moda & Dmg a Thiene di Demirel Muradiye
garbage.. doesn't work half of the time... you create autoamtion and it doesn't even run and doesn' t have the option to run on back orders.. so basically you can't even try to manually send mail to customers once shopiify shit app
— FAMILIA FABRICA
Mediocre, basic analytics don't work and is not well integrated with Shopify. What's the point of having a fully integrated app that cannot pull any stats from what you are sending out? Seems like a Shopify thing. Also falls advertiesment on the description, the track results part doesn't work nor register properly.
— Zigarrenschweiz Online Zigarren Boutique
The app it hard to use and deducting money from my account
— My store
empty
— The Village Providore
Why am I charged in addition to my SHOPIFY subscription? Just another way to torture your customers. VERY UNHAPPY with this product.
— Polly and Esther PGH
Good value but limited. Really needs to be able to have a custom font option.
— Sigrún
I love the email campaigns (although I wish they were prettier). However, the SMS feature should've gone through more rounds of testing before being shared with the public. I've been using a 3rd party text application for two years. When Shopify announced their messaging platform, I was elated because I could keep everything in one place. Well, my happiness quickly flatlined after being approved f...
— G. Huffington
This is a very user friendly and inexpensive email platform. I just switched from Mailchimp and there are some areas in need of improvement. 1. Sending is too slow: A 26K list took around 4 hours to send. Being able to send when you want to send, should be a feature and seems important for BFCM. 2. Analytics are a little weak. I feel like someone could vibe code a better reporting solution if o...
— Harry's Army Surplus
very helpful
— MoneyBagClothing
top ! ça fonctionne bien pour mon freko market . et les clients en sont content . merciii
— FREKO MARKET
Facile ed intuitiva, ben strutturata! Mi sono trovata bene fino a questo momento.
— GLAP14 di Alessandra Pau
Alcune cose non si capiscono bene come vanno fatte
— TecnAllMec Racing Parts SHOP
Easy to use.
— Italything
Application simple et intuitive, idéale pour gérer les campagnes e-mail sur Shopify. Les fonctionnalités sont intéressantes et permettent de créer facilement des newsletters professionnelles. Je recommande !
— OPULENCE DÉCORATION
Best to stay in communication with our clients! If they can make another to also grab new and potential clients, that will be great too! Go ahead, Shopify, I know you can do this
— Cancun Mexican Grill Jolly

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