TicketON — AI & Live Chat

Live chat & helpdesk with an AI agent that acts...

by TicketON · Launched: July 2026 · Free plan available.

0.0 on Shopify

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AI live chat & helpdesk. It answers shoppers and handles orders, refunds and discounts in chat

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About TicketON — AI & Live Chat

TicketON adds an AI live chat widget to your store. The AI chatbot answers product and order questions, checks order status, recommends products, and can create discounts, cancel or refund orders, and update shipping addresses in the chat. When a shopper needs a person, the conversation hands off to your team. You manage web, Telegram, email, and Shopify chats in one helpdesk inbox, with a knowledge base, saved replies, voice and video calls, business hours, and analytics. Live chat & AI: Answer shoppers and handle orders, refunds, and discounts Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox Voice & video calls: Talk to customers with screen sharing inside the chat Help center: Let customers find answers on their own with FAQs and articles Mobile app: Manage your inbox and take calls from anywhere, anytime Show more Show less

Last verified: July 22, 2026 · Fresh