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TicketON — AI & Live Chat
Live chat & helpdesk with an AI agent that acts...
by TicketON · Launched: July 2026 · Free plan available.
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About TicketON — AI & Live Chat
TicketON adds an AI live chat widget to your store. The AI chatbot answers product and order questions, checks order status, recommends products, and can create discounts, cancel or refund orders, and update shipping addresses in the chat. When a shopper needs a person, the conversation hands off to your team. You manage web, Telegram, email, and Shopify chats in one helpdesk inbox, with a knowledge base, saved replies, voice and video calls, business hours, and analytics. Live chat & AI: Answer shoppers and handle orders, refunds, and discounts Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox Voice & video calls: Talk to customers with screen sharing inside the chat Help center: Let customers find answers on their own with FAQs and articles Mobile app: Manage your inbox and take calls from anywhere, anytime Show more Show less
Last verified: August 8, 2026 · Stale
App details
- Developer
- TicketON
- Category
- Store management
- Pricing
- Free plan available
- Launched
- July 2026
- Rating
- 0.0 on Shopify
Key features
- 1 agent seat, 1 store
- 50 AI conversations/month
- Telegram & Shopify channels
- AI knowledge base & draft replies
- Audio/video calls, CSAT & contacts
4 plans · starts free · 14-day free trial
Free
Free
Launch
$19/month
Growth
$39/month
Scale
$99/month
Plans and prices as listed on the Shopify App Store.
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