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TideReply
AI support chat trained on your store, with human takeover
by Evorbi MB · Launched: July 2026
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About TideReply
TideReply adds an AI support chat to your storefront, trained on your products, pages, policies, and FAQ. Customers get instant answers in their own language. Shoppers can ask about their own order and see fulfillment and tracking status after their order number and email are verified. When AI is not enough, the conversation hands off to you for live chat, and email support is included. Setup is one click via a theme app extension, and your catalog stays in sync automatically.
Last verified: September 9, 2026 · Fresh
App details
- Developer
- Evorbi MB
- Category
- Store management
- Pricing
- Paid
- Launched
- July 2026
- Rating
- 0.0 on Shopify
Key features
- AI chat trained on your store
- Order tracking in chat
- Live human takeover
1 plan · 7-day free trial
Starter
$39/month
Plans and prices as listed on the Shopify App Store.
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