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AeroChat AI Chatbot, Live Chat icon

AeroChat AI Chatbot, Live Chat

AI chat for sales & support on web, WhatsApp, FB,...

by AeroChat · Launched: October 2025 · Free plan available.

5.0 (6) on Shopify Built for Shopify
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AeroChat is an AI chatbot for Shopify that automates support, order and FAQ questions across web, WhatsApp, Instagram and email. Free plan available.

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About AeroChat AI Chatbot, Live Chat

Shopify AI chatbot and live chat to automate sales and support across web chat, WhatsApp, Instagram, Facebook, Telegram and email. AeroChat syncs your products, orders and policies, and answers 24/7 in your customer's language. Write your own workflows in plain English and the AI follows them every time, from order changes to returns to booking a call. Collect payments with a secure link inside the conversation. Switch between AI and your team with full control. No coding needed.

Last verified: October 4, 2026 · Fresh

App details

Developer
AeroChat
Category
Store management
Pricing
Free plan available
Launched
October 2025
Rating
5.0 (6) on Shopify

Key features

  • 100 AI responses per month
  • Up to 250 products synced
  • Up to 250 content pages trained
  • Unlimited human replies & contacts
  • AI recommends products in chat
Integrations with:

Facebook Messenger & Comments Gmail, Office 365, Email Instagram DMs & Comments Shopify Admin Telegram Webhooks/API WhatsApp Chat & Broadcast

4 plans · starts free · 7-day free trial

Free

Free

Starter

$49/month

Growth

$149/month

Advanced

$349/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 6 Shopify App Store reviews

Use the arrows to read individual reviews

For a lean operation, I think it is really great to have the customer service aspect taken care of with automation. One thing I really like about using aerochat is that I can customize my own workflows on top of it using its new Skills capability, and also just let Claude build it for me by connecting to its MCP. pretty interesting and flexi - xploring more of what i can do with the workflows.
— Qwang Coffee
We are new to Shopify, so really appreciate their support team helping us get everything set up properly and smoothly. This will be quite helpful in answering questions consistently without us having to step in, esp given that we are a lean team. Also like that it can connect well with WhatsApp and IG, which are where most of our customers are interacting with us from.
— LI-HONG JADE
Quite straightforward to setup. Easily done in 5 mins or so. The support was also responsive and helpful in helping me get some settings working properly. Love the fact that it can recommend the right watch to my customer based on their preferences. Very useful for a solopreneur like me to handle customer service and support without worry.
— Andrina Yvette
Aerochat has helped us to solve alot of our customer queries problems and assisted us to free up alot of our bandwidth to do the more important things. Their support team is really good and efficient in responding to our questions and guiding us to set up properly.
— ShopMustafa
We have been using AeroChat for quite a while now and it has been very helpful in managing our customer service and support, especially when I am out servicing customers and cannot respond to enquiries in real time. Almost all our customers get in touch with us via WhatsApp, so AeroChat has been a great fit for us. With the WhatsApp marketing and broadcast feature rolling out in their latest updat...
— Max Polish LLP
AeroChat has been very helpful in responding and recommending suitable products to our customers especially during festive sales seasons.
— BreadGarden

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