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Herodesk

All customer support in one place - Helpdesk & AI...

by Herodesk ApS · Launched: November 2023 · Free plan available.

5.0 (5) on Shopify
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Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes

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About Herodesk

Many small and mid-sized e-commercers struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool, you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers.Herodesk integrates with Shopify to have customer- and order details available inside Herodesk to make customer support easier than ever. Conversation-based customer support & live-chat helpdesk system Shopify integration. See the customers order informations, tracking/shipping etc Live-chat, Facebook Messenger & Instagram integration Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer
Herodesk ApS
Category
Store management
Pricing
Free plan available
Launched
November 2023
Rating
5.0 (5) on Shopify

Key features

  • All features available, limited to:
  • 1 user
  • 1 inbox
  • 1 widget
  • 2 channels (fx Chat + FB Messenger)
Integrations with:

Facebook Messenger, Instagram, Live chat

3 plans · starts free · 14-day free trial

Herodesk Free

Free

Herodesk Basic

$22.95/month

Herodesk Plus

$44.95/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 5 Shopify App Store reviews

Use the arrows to read individual reviews

Rigtig god til at håndtere alle henvendelser i kundeservice. Kan klart anbefale!
— Seniorshop
Vi har brugt Herodesk i nogle måneder og er super glade for det. Det gør vores hver dag meget nemmere og mere overskuelig. Og vi sikrer at vi ikke taber nogle kunder imellem 2 stole. Systemet er gennemtænkt og byder på mange forskellige funktioner såsom lynsvar, smartmapper, sidesamtaler og lign. Supporten er fantastisk - svarer med det samme og justerer hvis det er nødvendigt. Og udvikler hele ti...
— Astma Allergi Shoppen
Must have til voksende shops som oplever at antallet af kundehenvendelser sætter begrænsninger i hverdagen. Vi er rigtig glade for at bruge det.
— Green Comfort - Officielle Webshop
Fantastisk værktøj til at gøre dagen nemmere og service i topklasse
— Fashionbystrand NO
Kan virkeligt anbefale Herodesk. Super god og simpel kundeservice app, som gør det nemmere at håndtere vores kundeservice. Derover er der integration til Shopify, så man kan se kundernes info og ordre - super effektivt!!
— RIOS1931

Overview 1 / 5

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